This article will explain how to get temporary admin rights for PCs or laptops running Windows 10. Admin rights will last 1 hour and will allow users to:

  • Install peripherals e.g printer or headset
  • Install or update software
  • Install/Update software or a peripheral 

Please note: users must be on campus or logged in via the University Virtual Private Network (VPN) for the following process to work.

Requesting Temporary Access Rights

  1.  Open the Self Service Portal.
  2.  Select "Log a Service Request" then select the "Windows 10 Temp Admin Rights" icon.
  3.  A "Raise Service Desk" dialogue box will appear.  Select the reason why you are requesting temporary admin rights. Select "Next".
  4.  If you have selected "Install or update software" a form will appear.  Enter the name of the Software you wish to install or update and review the Software Licensing System. Select "Submit".
  5.  You will be notified that you have raised a request on the Self Service Portal and by email.  

Implementing Temporary Access Rights 

  1.  Once you receive a "Resolved" email  you will have been grated temporary admin rights for Windows 10.
  2.  Open "AppsAnywhere" which can be found on your desktop.
  3.  In the right search box type in the following search term " Temporary Admin Rights" when the service appears select "Launch".
  4. Open "CloudPaging player" by selecting the icon in the Task Bar.
  5. , Select "Temporary Admin Rights" and select  "Launch".
  6.  The following message will appear (it may take a minute or so to appear), the message will inform you that admin rights have been authorised.
  7.  A Clock Icon will also appear on the task bar, this displays a message informing you how much admin time is left.  Please note if you close this message the admin time will end.

Installing Software 

  1. When installing software a User Access Control dialogue box will appear.  Log in with your normal University credentials.

 Removing Temporary Access Rights

  1.  After one hour admin rights will be revoked.
  2. Open "CloudPaging player", select "Temporary Admin rights", select Remove and finally select "Yes" to remove the service.

 


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