Zoom is the University's officially recommended teaching method. For a consistent student experience, please use Zoom where possible.
Cisco Webex can be used for conference audio/video calls. You can schedule meetings ahead of time and start meetings straight away with the use of a number of different features. To log in to Webex:
Please note: Standard University Laptops (Acer Travelmate) have a microphone and webcam included. A non-standard or personal device may not include these features. USB webcams and microphones may be required.
COVID-19 advice
Demand for conferencing capability has been growing exponentially over the past few weeks with peak demand for Webex reaching a staggering 24 times the pre-pandemic normal. This has caused considerable strain on all conferencing platforms. Cisco has been increasing capacity over recent weeks.
Our current advice for scheduling Webex meetings is:
- Try to spread your meeting start times away from the popular hour and half-hour slots. This will avoid the inevitable log-jam as hundreds of thousands of users attempt to join their meetings at the same time.
- Holding meetings first thing in the morning is a common requirement, and this time experiences considerably higher demand than at any other time of the day. Simply delaying a start time to 9.40am will help your meeting run more smoothly.
- You should expect around 24-48 hours for recordings to appear in the Recordings Folder.
New features
For information on the new features in Webex, click on the button below:
Webex comparison
Webex has 3 components which may be used in different scenarios, Webex Events, Webex Meetings and Webex Training. Use the table below to compare the products.
| Cisco Webex Meetings | Cisco Webex Events | Cisco Webex Training | |
|---|---|---|---|
| Product Description | Host and attend video meetings: present information, share applications, and collaborate on projects. | Stage large-scale online events and webinars. | Deliver highly interactive and effective online training and e-learning. |
| Usage scenarios | Collaborative sessions, internal and external meetings, product and project coordination, demos, and sales presentations. | Moderated webinars, events and conferences, product launches, and employee communications. | Employee, partner, and customer training product rollouts, certification and IT training, and distance learning. |
| Number of attendees | Up to 1,000 | Up to 1,000 | Up to 1,000 |
| Real-time sharing | Screen, application, file, and browser | Screen, application, file, and browser | Screen, application, file, and browser |
| Multimedia sharing | Yes | Yes | Yes |
| Whiteboards and annotation tools | Yes | Yes | Yes |
| Text chat (managed and moderated) | Yes | Yes | Yes |
| File transfer | Yes | Available on request | Yes |
| Recording Format | MP4 | MP4 | ARF |
| Audio options | VoIP, call-in, call-back*, international access* | Audio broadcast, VoIP, call-in, call-back*, international access* | VoIP, call-in, call-back*, international access* |
| Cisco Webex Meetings | Cisco Webex Events | Cisco Webex Training | |
|---|---|---|---|
| Audio features | Active-speaker indicator and intelligent video switching, mute/unmute participants, invite by phone, seamless switching between telephony audio and VOIP, robust security options | Audio broadcast, active-speaker indicator and intelligent video switching, mute/unmute participants, seamless switching between telephony audio and VOIP | Active-speaker indicator and intelligent video switching, mute/unmute participants, invite by phone, seamless switching between telephony audio and VOIP, robust security options |
| Video | HD video | HD video | HD video |
| Video devices | Cisco and third-party endpoints; Cisco and third-party soft clients; Webex mobile, desktop, and web | Cisco and third-party endpoints; Cisco and third-party soft clients; Webex mobile, desktop, and web | Webex desktop, mobile and web (attendees) |
| Live streaming to RTMP-supported platforms (Facebook, YouTube, Vbrick, LinkedIn, etc.) | Yes | Yes | - |
| Blurred and virtual backgrounds | On iOS | On iOS | On iOS |
| Personal room | Yes | - | - |
| Participant list | Yes | Yes | Yes |
| Polling | Yes | Yes | Yes |
| Program and campaign management and post-event surveys | - | Yes | - |
| Lead source tracking and enrolment scoring | - | Yes | - |
| Registration management | Yes | Yes | Yes |
| Cisco Webex Meetings | Cisco Webex Events | Cisco Webex Training | |
|---|---|---|---|
| Testing, instant grading, and instructor scoring | - | - | Yes |
| Breakout sessions and handson labs | - | - | Yes |
| Permissions-based remote control | Yes | Yes | Yes |
| Reports | Yes | Yes | Yes |
| Paid sessions (e-commerce) | - | Yes | Yes |
| Operating system support (Windows, Mac, Linux) | Yes | Yes | Yes |
| Join and attend from mobile devices | Yes | Yes | Yes |
| Join and attend from web app (no download) | Yes | Yes | Yes |
| Network-based recording | Yes | Yes | Yes |
| Microsoft Outlook and Lotus Notes integration | Yes | Yes | Yes |
| Enterprise integrations | Webex supports 3rd party integrations including LMS and API access. | Webex supports 3rd party integrations including LMS and API access. | Webex supports 3rd party integrations including LMS and API access. |
| Cisco Webex Meetings | Cisco Webex Events | Cisco Webex Training | |
|---|---|---|---|
| User management | Yes | Yes | Yes |
| Site management | Yes | Yes | Yes |
| Site report | Yes | Yes | Yes |
| Languages | English, Chinese (Simplified and Traditional), Danish, Dutch, French, German, Italian, Japanese, Korean, Portuguese (Brazilian), Russian, Spanish (European and Latin American), Swedish, Turkish | English, Chinese (Simplified and Traditional), Danish, Dutch, French, German, Italian, Japanese, Korean, Portuguese (Brazilian), Russian, Spanish (European and Latin American), Swedish, Turkish | English, Chinese (Simplified and Traditional), Danish, Dutch, French, German, Italian, Japanese, Korean, Portuguese (Brazilian), Russian, Spanish (European and Latin American), Swedish, Turkish |
Webex online
You can manage your meetings and settings at https://uop.webex.com. When joining, or hosting a meeting, the installed Webex program will open automatically. Your browser may ask you to confirm that it is allowed to open. Please accept this request.
- Go to https://uop.webex.com.
- Select Sign in (top right) and enter your university username and password.
Webex app
Supported browsers and systems can be found here.
- From the Start menu, choose Microsoft Endpoint Manager then Software Cente.
- Choose the Applications option from the left-hand menu.Webex Meetings should appear in the available
applications. Select this option.
- Select the Install button.
- When you visit uop.webex.com, there is an option to download the Webex desktop app on the page. You will also be prompted to install the desktop app when starting, or joining, a meeting if you have not installed it previously. Open the download to begin installation.
- Once installed Webex Meetings will appear in your Start Menu. Select it to open.
- You will be asked to provide your email address. Enter your staff email address and click Next.
- You will be asked to Enter your site URL. Enter: uop.webex.com and click Next.
- When you visit uop.webex.com, there is an option to download the Webex desktop app on the page. You will also be prompted to install the desktop app when starting, or joining, a meeting if you have not installed it previously.
- Once installed, you will see Cisco Webex Meetings as a program in your Applications folder. This will open automatically when you start or join a meeting from the uop.webex.com website.
- You will be asked to provide your email address. Enter your staff email address and click Next.
- You will be asked to Enter your site URL. Enter: uop.webex.com and click Next.
- Webex Meetings will open.
- Visit the Play Store from your menu.
- Search for Cisco Webex Meetings.
- Select Install.
- When installed select Open.
- There will be a message about privacy and terms of service. Select Accept.
Webex recordings
You should expect around 24-48 hours for recordings to appear in the Recordings Folder.
For help regarding this article, bulk printing or if using Windows 11, a Macbook or your own device, please contact IT Support. If using a Linux device please click here.