What is Plesk?

Plesk is Web Hosting management software used by the University to allow the simple administration of personal websites for both staff and students. Staff can use the service for material that may not fit well into Moodle or the University’s marketing pages. Students can use the service for project work.

The University has both Linux and Windows Plesk servers to allow for different types of web development. When requesting a site you will be asked which you would prefer.

For more information and documentation about Plesk, please visit: https://www.plesk.com/

To request web space hosted by the University please complete the following form - https://live.hornbill.com/uopservicedesk/servicemanager/selfservice2/service/191/catalogs/521/true

Terms of Service

  1. All websites must be primarily for educational purposes and not for private use. 
  2. Web content hosted on the University of Portsmouth web hosting service must be work, study or research related.
  3. Restricted data must not be collected, stored or processed on or via websites without the written approval of the Complaints/Information Disclosure Officer (ext 3642) and the Security Architect (ext 3279). Restricted data is defined in Annex A of the University Data Protection Policy: http://www.port.ac.uk/accesstoinformation/policies/information/filetodownload,17472,en.pdf
  4. You must not use the website to post or transmit any information that breaches the copyright or intellectual property rights of any third party.
  5. Website owners, activities and content published in www.xyz.myweb.ac.uk and www.xyz.myport.ac.uk domains, are subject to all University of Portsmouth security policies.
  6. Fraudulent, deceptive, defamatory, obscene, racist, sexist or pornographic content must not be published via or on the website.
  7. You must not tamper with or hinder the normal operations of the website, attempt to disable the website, or attempt any unauthorised modifications to the website or its contents.
  8. The security of your user name and/or password is your sole responsibility. Do not disclose your password to any other member of staff, student or third party.
  9. Proprietary web applications and tools will not be supported (e.g. Adobe Flash Player, iTunes, Adobe Photoshop, Google Earth, Skype, WinZip)
  10. The University of Portsmouth reserves the right to disconnect websites known to be at high risk of compromise.


Q: Windows or Linux host?

A: If you prefer to create in MsSQL or ASP.NET you will need windows.

Q: Will database back-ends be available?

A: MySQL on both or MsSQL on Windows.

Q: How much web space will I get?

A: By default all users will be granted 500Mb of disk space to host their website. If that is not sufficient more can be requested.

Q: Will my web page address change?

A: If you have a virtual domain address registered in the University domain name service (DNS) that address can be kept, for example www.elearning.port.ac.uk. However, if you are a userweb address owner, for example http://userweb.port.ac.uk/~yourname, this will change to http://username.myweb.port.ac.uk. In both cases the physical address of the host will have changed and any direct references to ‘Betel’ or Betel’s IP address must be changed in the coding to reflect the new system.

Q: Can I get assistance with moving my site?

A: The website owner is responsible for it’s content and maintenance. Information Services (IS) provide the infrastructure for the customer to deliver their information. However, should an issue with the web contents functionality be caused by the transfer, IS will assist to the best of their abilities.

Q: How can I set-up a redirect to the new site?

A: Please ask the Service Desk.

Q: Will help files be provided?

A: Help files are available through Plesk.

Q: Will this transfer of systems happen again?

A: Betel is a physical server, which is now very old, in computer terms, and has become unreliable. The two new web hosting servers are virtual and can be adapted in many ways to be more future proof. However, it is inevitable that through the evolution of new technologies others become redundant.

Q: How do I transfer data to the new servers?

A: FTP for windows and SSH for Linux are supported. FTP is only available internally.

Q: How do I administer my web space?

A: You will be able to login directly to the Plesk Control Panel via a web browser. Demonstrations of Plesk can be seen here: http://www.parallels.com/uk/products/plesk95/demo/

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