This article will inform you about the Student Finance Centre at the University of Portsmouth.
The Student Finance Centre is here to help you manage your finances as a student. We provide a range of services, which can be split into two main areas, information, advice and guidance, and the administration of hardship funds
The centre is on the second floor of the Nuffield Centre and is open five days a week, all year round (except Christmas). A member of staff is always available to help, so you can drop in whenever you would like - there’s no need to make an appointment.
Monday to Thursday 9am - 5pm
Friday 9am - 4pm
Information, advice and guidance
We are proud to hold the matrix standard, which is a quality framework for the delivery of information, advice and guidance. Our team of experienced and dedicated staff can support you through the provision of:
Everything you tell us is in confidence and we will always treat you with respect, won’t judge you and will put your needs and interests first.
Funding for students in financial hardship
If you are experiencing genuine financial hardship you may be eligible to apply for a non-repayable grant from one of our hardship funds.
Feedback on the Student Finance Centre
You can leave feedback on the Student Finance Centre by completing an online version of the SFC’s Student Satisfaction Survey here. Alternatively, you can pick up a paper copy from the Student Finance Centre (and there is also a copy included within each hardship fund application form).
If you have a specific comment or question, you can email the SFC directly as they are unable to reply to comments/questions made on the survey.
Information for staff
If a student expresses to you that they are experiencing any financial difficulties, please encourage them to come and see us for support and advice, particularly if they are considering leaving their course.
We are unable to discuss individual student’s situations with you unless we have their permission but are always able to give generic advice as to how to support students with any money problems.
In addition, if you would like to find out more about the general student finance support available to students, please get in touch, we are always happy to run training sessions particularly if you work with pre-entry students. We can also deliver talks or information stands about the funding available to students at any events you would like support with.