This article explains how to connect your Windows PC or laptop to the University VPN.  


These instructions detail how to connect to the University VPN and have been tested on a Windows 7 machine.  They show how to connect to the University VPN when off campus.

Install VPN

Open a web browser and go to the website.

Login with your university username and password, e.g. bloggsj or up123456 via the window shown in Figure 1.

Global Protect VPN login window
Figure 1: VPN download login window

Another window will appear as shown in Figure 2. Select the appropriate download for your operating system, i.e. Windows 32 or 64-bit. (How can I tell if my computer is running a 32-bit or a 64-bit version of Windows?)

global protect downloads
Figure 2: VPN software downloads available

Once the file has downloaded run the program to install the software accepting the default settings.


  • Connect to VPN for the first time
      • Open the program from the Windows 7 Start menu: Start >> All Programs / All Apps >> Palo Alto Networks >> Global Protect
      • The login screen shown in Figure 3 will be displayed.

    VPN login windows
    Figure 3: VPN login window


    • To connect to the VPN enter the following values into the GlobalProtect window:



      University network account user name, e.g. bloggsj


      University network account password

      and then click 'Connect'.

      The VPN globe icon will be displayed in the notification area of the system tray. While you are connected to the VPN the icon will show a shield icon, as shown in Figure 4.

      VPN notification
      Figure 4: VPN connected in Notification area

  • Disconnect from VPN
    • To disconnect from the VPN, right click the globe icon in the System Tray or the System Notification area and then click 'Disconnect'.

      When you are disconnected the icon will show a white cross in a red disc, as shown in Figure 5.

      Windows 7 VPN task bar
      Figure 5: VPN disconnected in System Tray area

  • Re-connect to VPN
      • To re-connect to the VPN, right click the globe icon in the System Tray or the System Notification area and then click 'Connect', as shown in Figure 6.

        Figure 6: Connect usingicon in the System Notification area


      • When prompted enter your login credentials and then click 'Apply', as shown in Figure 3 above.

        When the VPN is connected the globe icon will show the shield , as shown in Figure 4 above.



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