Upgrade from version 4.0.8-4 to 4.1.5 - Monday 3rd December

On 3rd of December, a new version of the GlobalProtect VPN client will be released for Windows and Mac users. The upgrade will automatically install when you next connect to the VPN, this will take around 5 minutes. You should notice a pop-up notifying of the upgrade in progress.

If you have an issues after the upgrade, please contact the Service Desk

Install VPN

1. Open a web browser and go to the https://gp.vpn.port.ac.uk/global-protect/login.esp website.
2. Login with your university username and password, e.g. bloggsj or up874068
3. Once the file has downloaded install the software accepting the default settings.
4. Once the software has installed, go to Finder, applications and Global Protect
5. Click the GlobalProtect icon and the window shown below displayed.
6. You will need to visit Security & Privacy settings to allow "Palo Alto Networks" before you try to connect
7. Once the application has been allowed
8. Enter the following into the GlobalProtect Window then click Apply
   Portal = gp.vpn.port.ac.uk
   Username = University network account user name, e.g. bloggsj
   Password = University network account password
   
9. A globe icon will appear in the notification area of the system tray when you are connected to the VPN
10. VPN connected in Notification area
11. When you wish to disconnect from the VPN, right click the globe icon and click Disconnect.
12. If after following these instructions you still cannot connect to the VPN please contact IT support.