Open a web browser and go to the https://gp.vpn.port.ac.uk/global-protect/login.esp website.

Login with your university username and password, e.g. bloggsj or up874068

Once the file has downloaded install the software accepting the default settings.

Once the software has installed, go to Finder, applications and Global Protect

Click the GlobalProtect icon and the window shown below displayed.

A window which has the field where the portal address is entered

You will need to visit Security & Privacy settings to allow "Palo Alto Networks" before you try to connect

Security & Privacy windows showing the button to allow Palo Alto Networks

Once the application has been allowed

type the following into the GlobalProtect Window:

Portal = gp.vpn.port.ac.uk

Username = University network account user name, e.g. bloggsj

Password = University network account password

And click Apply.

A globe icon will appear in the notification area of the system tray when you are connected to the VPN

VPN mac notification

VPN connected in Notification area

When you wish to disconnect from the VPN, right click the globe icon and click Disconnect.

If after following these instructions you still cannot connect to the VPN please contact IT support.


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