This article will inform you about the process of requesting
a tuition fee refund.
Why would I need a tuition fee refund?
Please see our 'Tuition Fee Policy' for the academic year you are studying in, at ‘Where
can I find tuition fee policies and procedures?’ to check if you are likely to be due a refund.
- If you think you are due a refund because of a change in status such as a transfer, suspension* or withdrawal, you will need to complete the relevant change of status form before requesting a refund. For more information about transfers, suspensions or withdrawals, please see ‘Change of Status (Transferring, Suspending, Withdrawing) – what I need to know’.
- If you think you are due a refund because a sponsor/employer
is now paying your fees instead of you, you will need to ask your sponsor to
complete an RE2
Form or RE2sme
Form (as appropriate). For further instructions, please see ‘Sponsor paying my tuition fees – what I need to know’.
- If you think you are due a refund because Student Finance
England/Wales/Scotland/Ireland (as applicable) are paying your fees by a
Tuition Fee Grant or Tuition Fee Loan, you will need to send a copy of your
financial notification to Academic Registry, University House, Winston
Churchill Avenue, Portsmouth, PO1 2UP before requesting a refund.
- If you think you are due a refund of your tuition fees as
you have overpaid (this includes any discounts you may have overpaid), please
- If you are an International (i.e. non-EEA) student, and you
think you are due a refund of your deposit, please email firstname.lastname@example.org.
- If you think you are due a refund for something other than tuition fees, please see ‘Non-tuition fee refund – who to contact’.
* Please Note: Refunds are not usually given for suspension
of studies. Instead the fees are carried forward to the next academic year.
However if you feel there are extenuating circumstances, please contact our Student
Administration Team at email@example.com regarding this.
Requesting a refund
Once the relevant ‘Change of Status’, ‘Sponsor’ or ‘Student Finance’ form/letter has been sent to us, Academic Registry will automatically generate a refund. Should you have any queries about your refund, or if you would like a refund during a suspension of studies, please email firstname.lastname@example.org.
How and when will my refund be paid back?
Refunds will be made to the person that originally made the
payment and, where possible, by the same payment method. For example, if the
payment was made on-line using a debit or credit card, the refund will be made
back to the card account.
Please allow up to 2 weeks from requesting a refund to receiving it if all
information required by Finance has been sent in. Should further information be
required by Finance, it could take up to 4 weeks. Please note that refunds may be withheld if
you are in debt to the University.
If you require any further information regarding tuition fee refunds, please
email us at email@example.com.