The following instructions were produced using Windows 7 with an Intel PRO/Wireless card using the latest Intel PROSet wireless driver. Some information may vary depending on your operating system version and wireless card model.

Manually configure

  1. Right click the wireless network icon in the system tray and select Open Network and Sharing Center

    Context menu for the wireless network icon
  2. From the menu on the left, select Manage wireless networks

    The Manage wireless networks's location in the sidebar
  3. Click on the Add button.

    The Add button's location on the toolbar
  4. Select the option to Manually create a network profile

    Location of the Manually create a network profile option
  5. Enter the following information then press Next:

    • Network name: eduroam
    • Security type: WPA2 Enterprise
    • Encryption type: AES
    • Start this connection automatically: Tick
    The fields filled with the appropriate information
  6. On the next page, choose Change connection settings

    The location of the choice on the screen
  7. Select the Security tab and press Settings

    The location of the Settings button on the window
  8. Tick the Validate server certificate box and select the AddTrust External CA Root certificate. Set the Authentication Method to Secured password (EAP-MSCHAP v2) then press Configure...

    The settings described above set correctly on the window
  9. Ensure that Automatically use my Windows logon name and password (and domain if any) is unticked and click OK. Click OK to close any other open windows to return to the desktop.

    How the window looks like with the settings above
  10. After a few moments, a message should appear from the task bar saying "Additional information is required..." click inside the bubble.

    How the bubble described looks like.
  11. Enter your computer account username@port.ac.uk, e.g. up874068@port.ac.uk and password and leave the Login Domain box empty and click OK

    How the Network Authentication window looks like
  12. You should now be connected to the wireless network.

    How a sucessfully connected device looks like in the wireless network menu

If after following these instructions you still cannot connect to eduroam please contact IT support.


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