This article provides information regarding the Student Complaints Procedure.
To make a complaint, the Student Complaints Procedure should be used. This procedure is for the use of all University of Portsmouth registered students whether campus based or distance-learning. An individual is considered to be a student for three months after they have left their studies or graduated from the University. Students studying with one of the University’s collaborative partners may use this complaints procedure about something that the collaborative partner has/has not done, once the partner’s internal procedures have been exhausted.
To make a complaint, send an email/letter to the complaints team ensuring that it:
Complaints and Information Disclosure Officer
University of Portsmouth
St Andrew's Court
St Michael's Road