This article provides information regarding accessibility to complaints procedures.
The complaints procedures are designed to be accessible to everyone who may need to use them. If you have any special needs that mean you are unable to use the complaints procedure in the way set out, please contact the Complaints team using the contact details below for advice on how to pursue your complaint.
Title: Information Disclosure and Complaints Manager
Tel: +44 (0)23 9284 3642
Title: Assistant Complaints and Information Disclosure Officer
Tel: +44 (0)23 9284 3103