This article explains who to call to check your accommodation payment has been received.

University of Portsmouth-managed halls of residence buildings


  • Should you want to check that your accommodation payments are being received by the university, you can contact the Finance Centre on +44 (0)23 9284 5533.

  • Alternatively, you can send them an email at income@port.ac.uk, quoting your name, student ID number and where you are living.

  • You can also visit them in person by going to the Cash Desk on the ground floor of University House.


Unite Students-managed halls of residence buildings


  • All your contractual obligations will be with Unite Students.

  • Any queries you may have during your stay in halls, including hall fee payments, need to be made directly to your appropriate hall management team.


The Student Housing Company-managed halls of residence building

  • All your contractual obligations will be with The Student Housing Company.

  • Any queries you may have during your stay in halls, including hall fee payments, need to be made directly to your appropriate hall management team.


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