This article will provide information regarding how a student’s support worker can assist them in the library.

The library are aware that a student’s personal support arrangements may vary: they may fetch and carry for you, support your general Library use or be involved in note-taking, scanning or photocopying for you.

If you are employing them through an outside agency they should have an ID card or a red visitor’s card with them to enter the library. If they do not have this or you have other support arrangements they will need to produce another piece of ID and sign in. To make things simpler if you have a regular support worker we recommend that they apply for and obtain an external readers reference card for the library. This allows them independent access to the library for scanning and photocopying without you being present.

You should also be aware that support workers or friends are welcome to return books on your behalf via the self-service terminals. They will not need your student/staff card and can obtain a receipt.

If you wish them to borrow or collect on your behalf, they will need:

  • Written confirmation naming them as the person who will be collecting a reservation on your behalf
  • Your student/staff card
  • A form of identification such as an External Readers Reference card or their own student/staff card or driving licence.

If this is to be a regular occurrence or longstanding arrangement you can ask for a note to be added to your library record which will mean you will not have to provide written confirmation every time.

There are bookable group study rooms if you wish to meet with your support worker/note taker to study in private. Bookings can be made online but are subject to limited availability. You can choose between different zones across the library for silent, quiet and group study.

For more information visit the disability services pages on the library website


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