This article will provide a list of useful housing contacts when living in private accommodation.


The contacts available will provide help and information on a variety of issues ranging from registering utilities to landlord disputes.


Student Housing:

Student Housing are responsible for administering applications for halls of residence, including the allocation of hall places and also helping students secure private rented accommodation when needed. We also offer a year-round advice and support service on any issues relating to private rented accommodation including the latest availability of rooms on Portsmouth StudentPad (the only official student housing website that has a variety of shared houses, flats and lodgings registered with the University of Portsmouth), inter-tenant issues, condensation, contract checking, deposit disputes, landlord management and much more!

Location:

Floor 5,

Mercantile House,

Hampshire Terrace

Portsmouth

PO1 2EG

Telephone: +44 (0)23 9284 3214

Email: student.housing@port.ac.uk

Web: www.port.ac.uk/accommodation

Web: www.portsmouthstudentpad.co.uk

Twitter: @uophousing


Student and Neighbour Liaison Service:

Acts as a link between students, their neighbours and other members of the community

Location:

Floor 5,

Mercantile House,

Hampshire Terrace

Portsmouth

PO1 2EG

Telephone: +44 (0)23 9284 3214

Email: student-neighbourliaison@port.ac.uk


University of Portsmouth Students' Union Information and Advice Centre:

Advice and referral to appropriate agencies

Location: Cambridge Road, Portsmouth

Telephone: +44 (0)23 9284 3640

Website: www.upsu.net


Student Finance Centre:

Access funds/loans, student loans, advice

Location: The Nuffield Centre, St Michael’s Road, Portsmouth

Telephone: +44 (0)23 9284 3014

Email: student.finance@port.ac.uk


Portsmouth City Council:

Housing advice, environmental health and trading standards advice

Location:

Housing Department,

Civic Offices,

Guildhall Square,

Portsmouth

Telephone:+44 (0)23 9283 4092 (general enquiries), +44 (0)23 9283 4215 (landlord and tenant issues, housing conditions)

Website: www.portsmouth.gov.uk


Utility companies

Not sure who supplies your gas or electricity? The following numbers might be of use to you to find these out:

Electricity Supply: +44(0)845 601 5467

Gas Supply: +44(0)870 608 1524


Gas emergency - If you smell gas or you think you may have a gas leak somewhere, you should call the National Grid Gas Emergencies (formerly Transco) on 0800 111 999


Water - there are two water companies who you will pay money too here in Portsmouth. Southern Water deal with your waste water and Portsmouth Water sort out the fresh water supply to your home.

Southern Water (sewage)

Telephone: 0845 270 1508 (local rate calls)

Portsmouth Water (fresh water supply)

Telephone: +44 (0)23 9249 9888


With regards to your gas, electric, broadband and TV packages, there are a number of great packages around depending on what your requirements are.


Don’t forget, if you are watching the BBC channels, (live or iPlayer) you must have a TV licence. Check out www.tvlicensing.co.uk for more information.


For impartial advice on the best packages around, go to comparison websites such as Uswitch or Money Supermarket. It pays to shop around!


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