This article explains what to do if your visa/BRP card or passport has been lost or stolen. We strongly advise you to ensure that you keep your passport/visa secure at all times and to make photocopies of your important documents. In the UK it is not necessary for you to carry your passport at all times.

Lost/ stolen in the UK

Passport lost/stolen in the UK

  • Report it as soon as possible to your nearest police station. You will be issued with a Crime Reference Number.
  • Contact your national Embassy in London to apply for a replacement passport.

If your VISA was a vignette (sticker) in your passport – once you have received your replacement passport from your Embassy, you should inform the International Student Advisers. You will then need to apply to replace your visa. You will need to complete a Transfer of Conditions (TOC) form.

BRP card lost/stolen in the UK

  • Report it as soon as possible to your nearest police station. You will be issued with a Crime Reference Number.
  • Report the theft/loss to the Home Office.
  • Apply for a replacement BRP card.

If you want to be sure that you have done it correctly, take your application form to the International Student Advisers who can check and send your application form for you.

Nearest police station

The nearest police station to the University is located at the following address: Hampshire Constabulary, Winston Churchill Ave, Portsmouth, PO1 2DG. For further information about your local police station please visit the Hampshire Police website.

Lost/ stolen outside the UK

Passport lost/stolen outside of the UK

  • Report it as soon as possible to the police in the country that you are in.
  • Contact your Embassy in the country you are in to apply for a replacement passport or temporary travel document.

If your visa was a vignette (sticker) in your passport, you will need to make a new Tier 4 visa application.

When completing the application, please note the following:

  • You will not need a new CAS statement. You should use your previous CAS.
  • Normally, you will not need to provide evidence of maintenance.
  • You may be asked to provide evidence of your continuing studies, which the University can issue you. You will need to contact registrycounter@port.ac.uk for a proof of study letter.
  • You may be required to supply other supporting documents to establish that your circumstances have not changed. It is preferable to supply the original, but good quality photocopies would be acceptable.
  • If you have any questions regarding the online application form, you are advised to contact the visa application post directly for advice.

BRP Card lost/ stolen outside the UK

If your BRP card has been lost/stolen outside the UK do the following as soon as possible:

  • Report it as soon as possible to your nearest police station. You should be issued with a police report.
  • Report the loss/theft to the Home Office here.
  • Apply for a single use visa that you can use once to re-enter the UK. Using the online form here, you must select the following options:
    • Reason for visit: Other
    • Visa types: Others
    • Visa sub-type: Replacement Biometric Residence Permit 

When you return to the UK – BRP card replacement 

You must apply for a replacement BRP card. You must do this within one month of returning to the UK. You can apply for the replacement BRP card here.

If you want to be sure that you have done it correctly, take your application form to the International Student Advisers who can check and send your application form for you.

Further Information

The International Student Advisers can check and send your application form for you.

You may also wish to contact your travel insurance provider if you need to change your flight or if you need to stay extra nights before you return home. Please also contact your Embassy to see how they can help you.


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