National Student Survey

The National Student Survey (NSS) is carried out each year with all final year undergraduate students in UK Higher Education. This is around 300,000 students, including over 4,500 from the University of Portsmouth.

How your answers help

The NSS is your opportunity to give your opinions on what you liked about your time at Portsmouth as well as things that you feel we could improve.

Your feedback from the survey will be used to improve the University’s courses, influence investment in University facilities and guide how your experience at the University is delivered.

How to fill out the National Student Survey (NSS)

Ipsos MORI, an independent research company, runs the NSS.

You will receive an email from Ipsos MORI which will contain a personalised survey link. When you follow this link you will be asked to enter your date of birth and it will then take you directly into the survey.

The online survey is mobile-friendly, so you can also access it via a smartphone or tablet device.

Don’t leave it too late: The survey is running until 30 April, and only takes 10 minutes to complete, so make sure to fill it in before then.  The third week after sending the initial email, Ipsos MORI will begin follow-up calls to non-responding students who have a valid UK telephone number; they may call up to eight times (the University has no control over this).

There is also an opportunity to win prizes (see information at the end of the article).

Other ways to access the survey

  • Via a link through your Moodle account
  • Use the QR code to access it
  • Go online to complete the survey directly at, any time until 30 April, regardless of whether you have received an email or not

If you access the survey via these routes, you will be required to enter the following personal information in order to verify that you are eligible to take part:

  • Registering institution
  • Known ID (student number)
  • First four letters of surname
  • First and third letter of forename
  • Day and month of birth

Length of survey and question topics

The survey should take no longer than 10 minutes to complete.

There are 27 core questions across eight themes providing opportunities to comment on your experience as a student.  The final comments question enables you to give positive and/or negative comments on your learning experience as a whole.

The University and UPSU have also chosen to ask you some additional optional questions in areas relevant to your learning experience. You will be given the choice of whether you would like to answer these or not after the main NSS questionnaire.The question themes are:

Teaching on my course Learning opportunities Assessment and feedback
Academic support Organisation and management Social opportunities*
Course delivery* Learning resources Learning community
Student voice Employability and skills*  Student safety*

*These are optional groups of questions. 

NSS results - where do they go?

The results are publicly available and, as you may have benefited from students who provided feedback in the past, your comments can influence prospective Portsmouth students of the future.

You can access the results on the Unistats website (they are usually published in September).

Other reasons to complete the NSS

Every student who completes the 2018 NSS will be entered into a prize draw.  The 58 prizes are:

  • 4 x £250 One4All gift cards
  • 4 x Graduation packages
  • 25 x £10 Amazon Vouchers
  • 25 x £10 Pizza Hut Vouchers



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