This article will explain what you can do if your maintenance loan has not arrived.

In the first instance, ensure that you have submitted your application correctly - the ‘Welcome to Portsmouth’ Student Finance page may help you to check this. You can review the status of your loan on the Student Finance England website.

Once you have done this, please provide an update to the Finance department on +44 (023) 9284 5533 or by email to income@port.ac.uk

If you have submitted your application correctly or are unsure why the loan hasn’t been released, you can go to our Student Finance Centre (2nd Floor, Student Advice Services Reception, The Nuffield Centre, St. Michael's Road, Portsmouth PO1 2ED) where a drop-in service is available along with a dedicated phone line to Student Finance England.

You can also use the Student Finance contact page to see opening hours and alternative ways for EU and International students, Postgraduate students, and Advanced Learners to get in touch.    


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