For replacement University cards, go to the Online store:

The fee for replacing a lost or damaged student card is £10. If you are a distance learner or part-time student and require postal delivery there will be an additional £1 charge for this service. Once the payment for a replacement student card has been made and the card printed, no refunds can be offered if the lost card is then found.

You will receive an e-mail confirmation of your order, once you have this, visit the University Library Reception Desk and your card will be printed while you wait.

Collection times

Monday - Friday 08:30-17:00 (during term-time)
Monday - Friday 0900-1700 (during vacation times)

Closed on Bank Holidays and over Christmas/New Year

Stolen student cards

If your campus card has been stolen, it can be replaced free of charge if you have a crime reference number. If you are based on campus, please visit the University Library reception desk (or Spinnaker Sports Centre at the start of term) with your crime reference number to obtain your replacement.

If you are off campus, please contact the Service Desk on 023 9284 (7777).


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