elcome to the MyPort Information Hub

This article will introduce you to the MyPort Information Hub located on the Ground Floor of the Nuffield Cente. 

Your new MyPort Information Hub is now open and the team are ready to help you with your enquiries.

Whether you have a question about anything from student finance to housing or University buses to loans, you can search online at the MyPort website. You can now also speak to someone in person by visiting us at the new MyPort Information Hub.

The MyPort Information Hub is staffed by a team of customer service advisors who provide service to students, staff and members of the public across a range of University student services. Our aim is to resolve your query as quickly as possible and to give you the best possible service experience.  Any queries that require more specialist support will be transferred to the relevant University student service specialist teams.

 

 

MyPort Information Hub Services

Details of the services we provide can be found here.

 

 

 

The MyPort Information Hub team are:

  • Dan Lodge MyPort Manager
  • Tina Salt Customer Service Supervisor
  • Christine Barton Customer Service Supervisor
  • Fay Dyer Customer Service Advisor
  • Harriet Harwood Customer Service Advisor
  • Jen Hawkley Customer Service Advisor 
  • Claire Myers Customer Service Advisor
  • Susan Van-Nieuwkerk Customer Service Advisor

As part of the new service, the student and public enquiry functions of the Information Centre have transferred to the MyPort Information Hub; the functions of the Department of Student and Academic Administration's Registry Counter have also transferred to the MyPort Information Hub. The team at the MyPort Information Hub can also provide ‘first level’ service for Student Finance and Student Housing, aiming to deal with initial queries and then refer onwards for specialist service. 

 

MyPort Information Hub opening times:

Monday to Thursday: 8.30am - 5.00pm

Friday: 8.30am to 4.00pm

Saturday and Sunday: Closed

 

Contact details:

Location: Nuffield Centre (Ground Floor), St Michael's Road, Portsmouth, PO1 2ED

Website: www.myport.ac.uk

Email: myport@port.ac.uk

Phone: +44 (0)23 9284 4444

   

Data Protection

Any contact details you have provide to us will only be used to record and respond to your enquiry.  If you are a student of member of staff at the University of Portsmouth, then any personal data used by MyPort is covered by the University's data protection regulations

Further details about how the MyPort Information Hub processes your data can be found here.


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